{"id":13367,"date":"2026-03-09T13:22:20","date_gmt":"2026-03-09T13:22:20","guid":{"rendered":"https:\/\/sienn.com\/services\/support-onderhoud-sla\/"},"modified":"2026-04-28T13:15:06","modified_gmt":"2026-04-28T13:15:06","slug":"support-onderhoud-sla","status":"publish","type":"services","link":"http:\/\/www.sienn.com\/nl\/services\/support-onderhoud-sla\/","title":{"rendered":"Support &amp; onderhoud (SLA)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"13367\" class=\"elementor elementor-13367 elementor-1544\" data-elementor-post-type=\"services\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44b297a9 e-con-full elementor-hidden-mobile elementor-hidden-tablet e-flex wcf-starter-animations-none e-con e-parent\" data-id=\"44b297a9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d2977c5 elementor-icon-list--layout-inline elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"6d2977c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">SERVICES<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"7\" height=\"9\" viewBox=\"0 0 7 9\" fill=\"none\"><path d=\"M0 0V9L7 4.48212L0 0Z\" fill=\"#BFCDD5\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Support &amp; onderhoud (SLA)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-335493a2 e-flex e-con-boxed wcf-starter-animations-none e-con e-parent\" data-id=\"335493a2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8b653d9 e-con-full e-flex wcf-starter-animations-none e-con e-child\" data-id=\"8b653d9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-759f7d7e wcf-t-animation-char wcf-starter-animations-none elementor-widget elementor-widget-heading\" data-id=\"759f7d7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_text_animation&quot;:&quot;char&quot;,&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;aae_text_trigger&quot;:&quot;on_scroll&quot;,&quot;text_delay&quot;:0.14999999999999999,&quot;text_duration&quot;:1,&quot;text_stagger&quot;:0.02,&quot;text_translate_x&quot;:20,&quot;text_translate_y&quot;:0,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Support &amp; onderhoud (SLA)<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-63eb66b0 e-con-full e-flex wcf-starter-animations-none e-con e-child\" data-id=\"63eb66b0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-4b8b7bba e-con-full e-flex wcf-starter-animations-none e-con e-child\" data-id=\"4b8b7bba\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2390af2d wcf-t-animation-text_reveal wcf-starter-animations-none elementor-widget elementor-widget-heading\" data-id=\"2390af2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_text_animation&quot;:&quot;text_reveal&quot;,&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;aae_text_trigger&quot;:&quot;on_scroll&quot;,&quot;text_delay&quot;:0.14999999999999999,&quot;text_duration&quot;:1,&quot;text_stagger&quot;:0.02,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Voor uw bedrijfskritische applicaties\n<\/h3>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-38c9105 e-grid e-con-full wcf-starter-animations-none e-con e-child\" data-id=\"38c9105\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63e25a06 wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-heading\" data-id=\"63e25a06\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Uw bedrijfskritische applicaties hebt u hard nodig voor de continu\u00efteit van uw bedrijfsvoering. Zeker bij maatwerk software (bespoke software ) of een landschap met veel API-koppelingen bestaat er het gevaar dat bepaalde functionaliteiten omvallen. En dat wilt u natuurlijk voorkomen.  <\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-699eda93 wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-text-editor\" data-id=\"699eda93\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Hierom biedt SIENN Support &amp; Onderhoud aan. Met Support &amp; Onderhoud monitoren we samen actief op veranderingen in de tech-stack en voeren we proactief onderhoud uit. We spelen daarmee direct in op noodzakelijke (security) acties en updates. U kunt daarnaast ook onze expertise inzetten bij calamiteiten en supportvragen. Hoewel we er samen met u natuurlijk alles aan doen om calamiteiten te voorkomen met het juiste onderhoud.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97d14e6 elementor-widget elementor-widget-aae--advanced-button\" data-id=\"97d14e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"aae--advanced-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\t\t<div class=\"aae--btn-pro-wrapper style-5\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/sienn.com\/contact-us\/\" rel=\"nofollow\" class=\"aae-btn-pro-group\">\r\n\t\t\t\t\t<span class=\"g-btn-icon\">\r\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<span class=\"g-btn-text\">\r\n\t\t\t\t\t\tStart uw project\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<span class=\"g-btn-icon\">\r\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-arrow-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M190.5 66.9l22.2-22.2c9.4-9.4 24.6-9.4 33.9 0L441 239c9.4 9.4 9.4 24.6 0 33.9L246.6 467.3c-9.4 9.4-24.6 9.4-33.9 0l-22.2-22.2c-9.5-9.5-9.3-25 .4-34.3L311.4 296H24c-13.3 0-24-10.7-24-24v-32c0-13.3 10.7-24 24-24h287.4L190.9 101.2c-9.8-9.3-10-24.8-.4-34.3z\"><\/path><\/svg>\t\t\t\t\t<\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6fd5ce1f e-con-full elementor-hidden-mobile top elementor-hidden-tablet e-flex wcf-starter-animations-none e-con e-child\" data-id=\"6fd5ce1f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t<div data-backword-pin-end-trigger=\".end\" class=\"elementor-element elementor-element-76dc73a e-con-full elementor-hidden-tablet e-flex nocturne-dark-mode wcf-starter-animations-none e-con e-child\" data-id=\"76dc73a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf_pin_area_start_custom&quot;:&quot;top-=150&quot;,&quot;wcf_pin_area_end_custom&quot;:&quot;end-=300&quot;,&quot;wcf_enable_pin_area&quot;:&quot;yes&quot;,&quot;wcf_pin_end_trigger_type&quot;:&quot;custom&quot;,&quot;wcf_pin_end_trigger&quot;:&quot;.end&quot;,&quot;wcf_pin_area_start&quot;:&quot;custom&quot;,&quot;wcf_pin_area_end&quot;:&quot;custom&quot;,&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_pin_status&quot;:&quot;true&quot;,&quot;wcf_pin_spacing&quot;:&quot;false&quot;,&quot;wcf_pin_markers&quot;:&quot;false&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8f6a1cb wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-heading\" data-id=\"8f6a1cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">DEVELOPMENT<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31f0786 icon-hover-slide elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"31f0786\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/sienn.com\/nl\/services\/backend-development\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Backend Development <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/sienn.com\/nl\/services\/frontend-development\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Frontend Development<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/sienn.com\/nl\/services\/mobile-development\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Mobile Development<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/sienn.com\/nl\/services\/ai-development\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">AI Development <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/sienn.com\/nl\/services\/development-nearshoring\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Development Nearshoring<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/sienn.com\/nl\/services\/internet-of-things-iot\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Internet of Things (IoT)<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/sienn.com\/nl\/services\/programmamanagement\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Programmamanagement <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/sienn.com\/nl\/services\/team-as-a-service\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Team as a Service<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/sienn.com\/nl\/services\/support-onderhoud-sla\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Support &amp; onderhoud (SLA)<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/sienn.com\/nl\/services\/software-development\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Software Development<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/sienn.com\/nl\/services\/software-development-team\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Software Development Team<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-36c92e3d e-con-full e-flex wcf-starter-animations-none e-con e-parent\" data-id=\"36c92e3d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-6a8c38d0 wcf-starter-animations-slide e-flex e-con-boxed nocturne-dark-mode wcf-slide-bottom e-con e-child\" data-id=\"6a8c38d0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e5051dc e-con-full e-flex wcf-starter-animations-none e-con e-child\" data-id=\"e5051dc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-6153d877 e-con-full e-flex wcf-starter-animations-none e-con e-child\" data-id=\"6153d877\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5cfd5677 wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-heading\" data-id=\"5cfd5677\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Waarom een SLA cruciaal is voor uw bedrijfsvoering<\/h3>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-635e34d9 e-grid e-con-full wcf-starter-animations-none e-con e-child\" data-id=\"635e34d9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f4345b9 wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-heading\" data-id=\"1f4345b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Het is een nachtmerrie van iedere ICT-manager, CEO of Productiemanager als het werk stokt. Onze klanten kiezen voor een SLA vanuit de overtuiging dat het van cruciaal belang is voor hun bedrijfsvoering. <\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50a495b9 wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-text-editor\" data-id=\"50a495b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Het zorgt voor transparantie, verantwoordelijkheid en duidelijkheid. Het legt namelijk de basis voor een betrouwbare samenwerking en waarborgt dat uw bedrijfskritische applicaties optimaal functioneren. En dat is essentieel voor het succes van uw bedrijf. Hieronder leest u de onderdelen die in alle Service Level Agreements van SIENN zijn opgenomen.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4aed774 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"4aed774\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/sienn.com\/nl\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Optimaliseer uw systemen<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4eec9c49 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex wcf-starter-animations-none e-con e-child\" data-id=\"4eec9c49\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-65f0b08e e-con-full e-flex wcf-starter-animations-none e-con e-parent\" data-id=\"65f0b08e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-3fb1e54c wcf-starter-animations-slide e-flex e-con-boxed nocturne-dark-mode wcf-slide-bottom e-con e-child\" data-id=\"3fb1e54c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5a937039 e-con-full e-flex wcf-starter-animations-none e-con e-child\" data-id=\"5a937039\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-3293ca57 e-con-full e-flex wcf-starter-animations-none e-con e-child\" data-id=\"3293ca57\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6534449e wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-heading\" data-id=\"6534449e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Continue ondersteuning voor uw bedrijfskritische applicaties<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e369d6b wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-heading\" data-id=\"3e369d6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">We reageren bij SIENN snel op technische problemen en gebruikersvragen en lossen fouten in de software en bugs voor u op. Bij SIENN hebben we een aantal processen ingericht om ervoor te zorgen dat onze dienstverlening op niveau blijft en uw bedrijfskritische applicaties goed blijven werken. U kunt altijd gebruikmaken van:  <\/h5>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f1ab590 e-grid e-con-full wcf-starter-animations-none e-con e-child\" data-id=\"f1ab590\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-dec0875 e-con-full e-flex nocturne-dark-mode wcf-starter-animations-none e-con e-child\" data-id=\"dec0875\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a9322e wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-heading\" data-id=\"3a9322e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">De servicedesk<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86ca41b wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-text-editor\" data-id=\"86ca41b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Voor het stellen van vragen, het melden van verstoringen en het indienen van wijzigingsverzoeken. Afhankelijk van uw wensen kunnen we afspraken maken over de beschikbaarheid van de servicedesk en daarmee de achterliggende support. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7dbb079 e-con-full e-flex nocturne-dark-mode wcf-starter-animations-none e-con e-child\" data-id=\"7dbb079\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8c73bf2 wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-heading\" data-id=\"8c73bf2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Incident management<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac5508f wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-text-editor\" data-id=\"ac5508f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Om verstoringen in de dienstverlening zo snel als mogelijk te verhelpen. Bijvoorbeeld als een medewerker &#8211; met de juiste rechten &#8211; toch niet (goed) gebruik kan maken van de dienst. Dat pakken we aan in verschillende stappen. We stellen eerst de prioriteit vast, bepalen dan de impact, daarna de urgentie en kiezen vervolgens hoe snel we moeten reageren en herstellen.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6539d48 e-con-full e-flex nocturne-dark-mode wcf-starter-animations-none e-con e-child\" data-id=\"6539d48\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-05c8677 wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-heading\" data-id=\"05c8677\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Problem management<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5899348 wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-text-editor\" data-id=\"5899348\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Voor een zo hoog mogelijke kwaliteit van uw dienstverlening, minimaliseren we de negatieve impact van incidenten. Heeft een incident al eens eerder plaatsgevonden? Dan nemen we maatregelen om die incidenten in de toekomst te voorkomen of de impact te verkleinen. We onderzoeken incidenten, leggen verbanden en komen met structurele oplossingen.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0b185cd e-con-full e-flex nocturne-dark-mode wcf-starter-animations-none e-con e-child\" data-id=\"0b185cd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eeb13a8 wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-heading\" data-id=\"eeb13a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Change management<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83c394c wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-text-editor\" data-id=\"83c394c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Voor het planmatig doorvoeren van wijzigingen om de kwaliteit van de dienst te verbeteren. Daarbij worden de risico\u2019s op verstoring van de dienst zo beperkt mogelijk gehouden. We onderscheiden twee type changes: Normal en Emergency. Ieder met een andere aanpak en tijdlijn.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9a81e99 e-con-full e-flex nocturne-dark-mode wcf-starter-animations-none e-con e-child\" data-id=\"9a81e99\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-734c513 wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-heading\" data-id=\"734c513\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Service request management<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-700cb04 wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-text-editor\" data-id=\"700cb04\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Om serviceverzoeken effectief en effici\u00ebnt af te handelen. Een Service Request is een vraag of een verzoek van een geautoriseerde gebruiker aan de Servicedesk waarvoor g\u00e9\u00e9n aanpassing van de dienst nodig is. Bijvoorbeeld het verkrijgen van informatie of een advies of een verzoek tot het resetten van wachtwoorden of het toekennen van toegangsrechten.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-be982a8 e-con-full e-flex wcf-starter-animations-none e-con e-child\" data-id=\"be982a8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-681b1b4e e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex wcf-starter-animations-none e-con e-child\" data-id=\"681b1b4e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-45e213b5 e-con-full e-flex wcf-starter-animations-none e-con e-parent\" data-id=\"45e213b5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-42513d10 wcf-starter-animations-slide e-flex e-con-boxed nocturne-dark-mode wcf-slide-bottom e-con e-child\" data-id=\"42513d10\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2995840c e-con-full e-flex wcf-starter-animations-none e-con e-child\" data-id=\"2995840c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-2f63bd7b e-con-full e-flex wcf-starter-animations-none e-con e-child\" data-id=\"2f63bd7b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26bac8f3 wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-heading\" data-id=\"26bac8f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Betrouwbaar onderhoud van uw bedrijfskritische applicaties\n<\/h3>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-13313f71 e-grid e-con-full wcf-starter-animations-none e-con e-child\" data-id=\"13313f71\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ed1bf61 wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-heading\" data-id=\"3ed1bf61\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">SIENN zorgt voor het onderhoud en IT-support voor uw webapplicaties, inclusief updates, prestatieverbeteringen en compatibiliteit met nieuwe technologie\u00ebn.<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-da16029 wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-text-editor\" data-id=\"da16029\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Als het goed is merkt u er weinig van als we ons onderhoud uitvoeren. We proberen dat namelijk altijd te doen op een manier waarop gebruikers zo min mogelijk hinder ondervinden. Alle onderhoudswerkzaamheden die mogelijk impact hebben op het gebruik van een dienst, bespreken we natuurlijk van tevoren met u.  <\/p><p class=\"p1\">Dit zijn de verschillende vormen van onderhoud bij SIENN:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a3bc794 e-grid e-con-full wcf-starter-animations-none e-con e-child\" data-id=\"a3bc794\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-90e5cd2 e-con-full e-flex nocturne-dark-mode wcf-starter-animations-none e-con e-child\" data-id=\"90e5cd2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b00e6c wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-heading\" data-id=\"4b00e6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Gepland onderhoud<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce167fb wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-text-editor\" data-id=\"ce167fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Dat vindt zoveel mogelijk plaats op vastgestelde onderhoudstijden. U hoort altijd minstens drie werkdagen van tevoren dat het onderhoud eraan komt. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-de480e1 e-con-full e-flex nocturne-dark-mode wcf-starter-animations-none e-con e-child\" data-id=\"de480e1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dc730d5 wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-heading\" data-id=\"dc730d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Noodonderhoud<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f01b6c wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-text-editor\" data-id=\"5f01b6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Dat is nodig wanneer we meteen moeten ingrijpen. We overleggen dan natuurlijk ook zo snel mogelijk met u. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1c645d7 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex wcf-starter-animations-none e-con e-child\" data-id=\"1c645d7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6705c70 e-con-full e-flex wcf-starter-animations-none e-con e-parent\" data-id=\"6705c70\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-ad8d085 wcf-starter-animations-slide e-flex e-con-boxed nocturne-dark-mode wcf-slide-bottom e-con e-child\" data-id=\"ad8d085\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7f52787 e-con-full e-flex wcf-starter-animations-none e-con e-child\" data-id=\"7f52787\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-83cd6ea e-con-full e-flex wcf-starter-animations-none e-con e-child\" data-id=\"83cd6ea\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eaee104 wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-heading\" data-id=\"eaee104\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Uw data en gegevens zijn veilig bij SIENN<\/h3>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e02866f e-grid e-con-full wcf-starter-animations-none e-con e-child\" data-id=\"e02866f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d6f52fb wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-heading\" data-id=\"d6f52fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Security heeft als doel het voorkomen en beperken van de risico\u2019s die op kunnen treden wanneer onbevoegden toegang krijgen tot de bedrijfsgegevens van uw bedrijf.<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6fbc16b wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-text-editor\" data-id=\"6fbc16b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Naast alle beveiligingsmaatregelen die genomen zijn om ervoor te zorgen dat de bedrijfsinformatie beschermd wordt, houden we bijvoorbeeld ook bij welke medewerkers bevoegd zijn om aanvragen te doen of autorisaties aan te passen. Ontdekken we een beveiligings- of datalek? Dan informeren we u natuurlijk meteen. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-886bd3d e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex wcf-starter-animations-none e-con e-child\" data-id=\"886bd3d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3f6edb1 e-con-full e-flex wcf-starter-animations-none e-con e-parent\" data-id=\"3f6edb1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-fe55cd3 wcf-starter-animations-slide e-flex e-con-boxed nocturne-dark-mode wcf-slide-bottom e-con e-child\" data-id=\"fe55cd3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-be2125f e-con-full e-flex wcf-starter-animations-none e-con e-child\" data-id=\"be2125f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-61641ec e-con-full e-flex wcf-starter-animations-none e-con e-child\" data-id=\"61641ec\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b45385e wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-heading\" data-id=\"b45385e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Uitbreiden en schalen met SIENN<\/h3>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2f9564b e-grid e-con-full wcf-starter-animations-none e-con e-child\" data-id=\"2f9564b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70921ed wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-heading\" data-id=\"70921ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">SIENN biedt niet alleen onderhoud en support, maar ook de mogelijkheid om uw systemen uit te breiden en te schalen. Deze flexibiliteit om te kunnen uitbreiden of opschalen biedt uw bedrijf ruimte om snel te reageren op veranderingen in de markt. <\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2bbaa3e wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-text-editor\" data-id=\"2bbaa3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Het uitbreiden en schalen van software is nodig wanneer de bestaande software-infrastructuur niet meer voldoet aan de groeiende behoeften en eisen van uw bedrijf. Het is handig om deze optie te hebben.  Bijvoorbeeld wanneer u te maken krijgt met een toename van gebruikers, een hogere werkbelasting of de behoefte aan nieuwe functionaliteiten om te voldoen aan veranderende bedrijfsvereisten. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6f16ef6 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex wcf-starter-animations-none e-con e-child\" data-id=\"6f16ef6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c743147 e-con-full e-flex wcf-starter-animations-none e-con e-parent\" data-id=\"c743147\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-280b9bb wcf-starter-animations-slide e-flex e-con-boxed nocturne-dark-mode wcf-slide-bottom e-con e-child\" data-id=\"280b9bb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fe16fce e-con-full e-flex wcf-starter-animations-none e-con e-child\" data-id=\"fe16fce\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-9cfcb09 e-con-full e-flex wcf-starter-animations-none e-con e-child\" data-id=\"9cfcb09\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-988ad27 wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-heading\" data-id=\"988ad27\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Wat is a Service Level Agreement?<\/h3>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-11728e1 e-grid e-con-full wcf-starter-animations-none e-con e-child\" data-id=\"11728e1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a35ad1 wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-heading\" data-id=\"0a35ad1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Een SLA is een juridisch document dat de verwachtingen, verantwoordelijkheden en normen voor de dienstverlening tussen een serviceprovider en een klant vastlegt. Het is een bindend contract waarin de kwaliteit en beschikbaarheid van de geleverde diensten staan. Hierdoor hebben beide partijen een duidelijk kader voor de samenwerking. <\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c72253 wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-text-editor\" data-id=\"8c72253\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Hoewel de precieze inhoud van een SLA kan vari\u00ebren op basis van behoeften en overeenkomsten, zijn er een aantal gemeenschappelijke elementen die vaak in een SLA voor IT staan. Denk bijvoorbeeld aan algemene informatie zoals contactgegevens, datum van ingang van de overeenkomst. Doel en doelstellingen, scope van de dienstverlening, de serviceniveaus, verantwoordelijkheden voor beide partijen, escalatieprocedures en beveiligingsmaatregelen. Een goed opgestelde SLA is belangrijk voor een gezonde werkrelatie tussen serviceproviders en klanten.<br>   <b><br><\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d431cd9 e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex wcf-starter-animations-none e-con e-child\" data-id=\"d431cd9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bafb499 e-con-full e-flex wcf-starter-animations-none e-con e-parent\" data-id=\"bafb499\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-7360356 wcf-starter-animations-slide e-flex e-con-boxed nocturne-dark-mode wcf-slide-bottom e-con e-child\" data-id=\"7360356\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6d0e6d6 e-con-full e-flex wcf-starter-animations-none e-con e-child\" data-id=\"6d0e6d6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-ae05b96 e-con-full e-flex wcf-starter-animations-none e-con e-child\" data-id=\"ae05b96\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c93ce90 wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-heading\" data-id=\"c93ce90\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Hulp nodig bij uw bedrijfskritische applicaties?\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8becf12 wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-heading\" data-id=\"8becf12\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Hebt u ondersteuning nodig voor uw applicatie of software? SIENN staat voor u klaar. Neem contact met ons op. Dan kijken we hoe we uw bedrijfskritische applicaties gezond houden. Samen zorgen we ervoor dat de technologische infrastructuur van uw bedrijf blijft bijdragen aan het succes van uw bedrijf.   <\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e8d075 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"5e8d075\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/sienn.com\/nl\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Optimaliseer uw systemen<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6a9b9c7 e-con-full elementor-hidden-tablet elementor-hidden-mobile end e-flex wcf-starter-animations-none e-con e-child\" data-id=\"6a9b9c7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-789877a9 e-flex e-con-boxed wcf-starter-animations-none e-con e-parent\" data-id=\"789877a9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29495e3c elementor-widget elementor-widget-template\" data-id=\"29495e3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"13834\" class=\"elementor elementor-13834 elementor-1366 elementor-1366\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0bc514e e-flex e-con-boxed wcf-starter-animations-none e-con e-parent\" data-id=\"0bc514e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1a2e218 e-con-full elementor-hidden-mobile e-flex nocturne-dark-mode wcf-starter-animations-none e-con e-child\" data-id=\"1a2e218\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-b9cc306 e-con-full e-flex wcf-starter-animations-none e-con e-child\" data-id=\"b9cc306\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e04b38 wcf-starter-animations-none elementor-widget elementor-widget-image\" data-id=\"5e04b38\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf-image-animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"262\" height=\"262\" src=\"http:\/\/www.sienn.com\/wp-content\/uploads\/2026\/03\/Group-3207-1.png\" class=\"attachment-full size-full wp-image-13207\" alt=\"\" srcset=\"http:\/\/www.sienn.com\/wp-content\/uploads\/2026\/03\/Group-3207-1.png 262w, http:\/\/www.sienn.com\/wp-content\/uploads\/2026\/03\/Group-3207-1-150x150.png 150w\" sizes=\"(max-width: 262px) 100vw, 262px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f2d60de e-con-full e-flex wcf-starter-animations-none e-con e-child\" data-id=\"f2d60de\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;wcf-animation&quot;:&quot;none&quot;,&quot;wcf_enable_pin_area&quot;:&quot;no&quot;,&quot;aae_enable_header_sticky_area&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1fc6ad0 wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-heading\" data-id=\"1fc6ad0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Wat kunnen we voor u betekenen?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41e5715 wcf-starter-animations-none wcf-t-animation-none elementor-widget elementor-widget-text-editor\" data-id=\"41e5715\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;wcf_starter_animations&quot;:&quot;none&quot;,&quot;wcf_anim_duration&quot;:1000,&quot;wcf_anim_delay&quot;:0,&quot;wcf_anim_ease&quot;:&quot;ease&quot;,&quot;wcf_text_animation&quot;:&quot;none&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Neem contact op om de mogelijkheden te bespreken of een intake aan te vragen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5817d68 elementor-widget__width-initial elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"5817d68\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;button_width&quot;:&quot;50&quot;,&quot;step_next_label&quot;:&quot;Volgende&quot;,&quot;step_previous_label&quot;:&quot;Vorige&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;,&quot;wcf-animation&quot;:&quot;none&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Nieuw formulier\" aria-label=\"Nieuw formulier\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"13834\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"5817d68\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Home - SIENN\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"13200\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tUw e-mailadres\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Uw e-mailadres\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-50 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Verzenden<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>SERVICES Voor uw bedrijfskritische applicaties Uw bedrijfskritische applicaties hebt u hard nodig voor de continu\u00efteit van uw bedrijfsvoering. Zeker bij maatwerk software (bespoke software ) of een landschap met veel API-koppelingen bestaat er het gevaar dat bepaalde functionaliteiten omvallen. En dat wilt u natuurlijk voorkomen. Hierom biedt SIENN Support &amp; Onderhoud aan. Met Support &amp; [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-13367","services","type-services","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support &amp; onderhoud (SLA) - SIENN<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sienn.com\/nl\/services\/support-onderhoud-sla\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support &amp; onderhoud (SLA) - SIENN\" \/>\n<meta property=\"og:description\" content=\"SERVICES Voor uw bedrijfskritische applicaties Uw bedrijfskritische applicaties hebt u hard nodig voor de continu\u00efteit van uw bedrijfsvoering. Zeker bij maatwerk software (bespoke software ) of een landschap met veel API-koppelingen bestaat er het gevaar dat bepaalde functionaliteiten omvallen. En dat wilt u natuurlijk voorkomen. Hierom biedt SIENN Support &amp; Onderhoud aan. 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Zeker bij maatwerk software (bespoke software ) of een landschap met veel API-koppelingen bestaat er het gevaar dat bepaalde functionaliteiten omvallen. En dat wilt u natuurlijk voorkomen. Hierom biedt SIENN Support &amp; Onderhoud aan. 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